Zoho CRM is a powerful, easy-to-use platform that helps businesses grow better by aligning sales, marketing, and customer service teams.
About:
Zoho CRM is a comprehensive customer relationship management platform designed to help businesses of all sizes convert more leads, build lasting relationships, and grow resiliently. Companies use Zoho CRM to streamline their sales processes, engage customers across multiple channels, and gain valuable insights through advanced analytics and AI-powered features. The platform integrates seamlessly with over 1,000 applications, allowing businesses to unify their data and operations in one place for improved efficiency and customer experiences.
Best fit for:
Employee Count: 1-2,000+
Location: Global
Industries: Software, Financial Services, Healthcare, Professional Services, Education, Retail
Job Titles: CEO, CMO, CTO, VP of Sales, Director of Marketing
Key Features:
- Sales Force Automation: Streamline sales processes and automate routine tasks.
- Omnichannel Communication: Engage customers across email, phone, social media, and live chat.
- AI-powered Assistant (Zia): Get intelligent insights and predictions to improve decision-making.
- Advanced Analytics: Gain deep insights into sales performance and customer behavior.
- Customization: Tailor the CRM to fit specific business needs with no-code tools.
- Mobile CRM: Access and manage customer data on-the-go with mobile apps.
