About:
Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. The company was founded in Stockholm, Sweden in 2015 and has a team of 150+ people across Europe, North America, South America, and APAC.
Best fit for:
Employee Count: 100-50,000
Location: North America, South America, Western Europe, Eastern Europe, Asia-Pacific, Latin America, Nordic Region
Industries: Software, Business Services, Connected Businesses, Financial Services, Healthcare & Life Sciences, IT Services
Job Titles: CCO, Head of Customer Success, Director of Customer Success, VP of Customer Success
Key Features:
- Customer lifecycle management
- Customer health
- Expansion and renewal management
- Customer onboarding