The support system built for B2B companies.
About:
Pylon combines 6+ tools that post-sales teams purchase separately including a Ticketing System, Knowledge Base, AI Support, Account Management platform, Customer Marketing--all-in-one.
Best fit for:
Employee Count: 50-250
Location: North America, Europe, Israel
Industries: Software
Job Titles: Customer Support, Customer Success, Solutions Engineering
Key Features:
- Omnichannel Ticket Tracking (Slack, Email, Chat Widget, Microsoft Teams, Forms)
- Knowledge Base
- Customer Portal
- Account Management
- AI Support
- Workflow Management
- Marketing Automation